Internal Sales

To promote the range of goods supplied by selling to customers on the telephone and at the trade counter.

Key Responsibilities

• Obtaining all necessary information to allow the sourcing and pricing of all material required - including alternatives and secondary sales opportunities.
• Contacting suppliers to obtain pricing and delivery information together with any special ordering requirements.
• Determining in conjunction with the Branch Manager, the prices to be quoted to the customer, together with any other information or conditions.
• Contacting the customer to give details of prices, deliveries and other information as required. Also arranging confirmation of this information to be sent to the customer.
• Conducting pro-active telephone calls to pre-determined customer groups as directed by the Branch Manager.
• Ensuring all delivery promises are maintained by continually monitoring and chasing any outstanding orders.
• Quotation follow-up as necessary.
• Obtaining all necessary information required by Head Office to consider new credit accounts, and passing this through to Head Office.
• Customer account queries or other problems. Obtaining all information and actioning as directed by the Branch Manager.
• Handling inter-branch orders and enquiries.
• Selecting sources for non-stock special items.
• Obtaining information required under (1) above.
• Placing orders.
• Handling queries.
• Conducting goods receipt procedures.

It must be understood that the successful operation of a branch depends upon a high degree of co-operation and flexibility from all branch staff. It is inevitable that the sales desk operator will be involved in duties outside of this profile such as warehouse and general office functions.

Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Donna Jackson