Internal Sales Coordinator

Major Recruitment Oldbury are delighted to be recruiting for a national organisation, located on the outskirts of Halesowen who are seeking an Internal Sales Coordinator to start immediately.

Please note this role will be office based and IS NOT a remote working or hybrid role

Duties and tasks will include:

• Completion of RFQ's from customers
• Negotiating with customers regarding pricing/leadtime for orders
• Processing customer orders
• Progressing any customer queries regarding outstanding orders
• Facilitating business reviews with customers
• Maintain regular customer engagement
• Ensuring the system is updated using active price management including margins
• Analysis of customer schedules to ensure stock availability
• Obtaining up to date forecast information for key customers
• Monthly sales forecasting analysis on key accounts
• Creation of commercial invoices and supporting of customer declarations
• Resolving empty bin queries by liaising with customer & purchasing department
• Regular reviews of any invoice exceptions
• Co-ordinate activities with any quality concerns raised by our customers
• Support and collaborate with AR/AP to resolve invoice discrepancies
• Liaise with Warehouse operations to ensure timely fulfilment of customer orders
• Generate customers KPI’s as required

Candidates welcome to apply for the role will ideally have customer service experience within a professional environment and the following:

• Proficient in oral, written, and mathematical skills
• Experience of Microsoft Office package including Excel
• Good time management

Parking available. Hours of work are Monday to Friday 8.30am to 5pm.