Internal Sales Consultant - Inbound

Are you customer-focused with a knack for turning enquiries into opportunities?

If your answer is YES, then Altro may have the opportunity you have been waiting for…

Altro are currently recruiting for an Internal Sales Consultant to join our friendly Global Customer Care Centre here in Letchworth Garden City. This is a full-time position working Monday to Friday 37.5 hours per week.

What will you be doing? As the first point of contact, you will play an important role in providing excellent customer service to new and existing customers.

You will respond to all enquiries whilst maximizing every customer contact opportunity, aiming to sell the product portfolio.

You will support the business through data management and will be involved in a variety of other tasks that will include outbound customer contact.

So, who are we looking for? An enthusiastic individual, passionate about customer service, who is a flexible, team player. We need someone who can prioritise their workload, multitask and use their own initiative. Although not essential an internal/external sales background would be highly advantageous.

It’s not just about your experience and here at Altro we recruit very much on cultural fit. We believe if you have the right attitude and enthusiasm, then we have the right tools and staff to help you be successful in your new role with us!

As well as an exciting opportunity and a competitive salary, what do we have to offer? 

• Following an initial 3 – 6 month training period, this is a hybrid working position, providing flexibility for both home and office working
• Holiday entitlement starts at 25 days (pro rata); if you need a little extra... you can buy some more
• Share in our Success - The Board periodically awards free shares to eligible members of staff through a Share Incentive Scheme 
• A defined contribution pension scheme available for all staff
• Hopefully never needed, but from day one you will be covered by our life assurance scheme
• Occupational Sick Pay and an onsite Occupational Health Service
• Confidential 24-hour life management and personal support service for you and your family
• Free eye tests are available for all employees
• A paid day off each year to take part in our volunteering scheme
• Don’t worry about getting parked...we have free car parking at all our sites
• We offer long service awards to all our employees
• Learning and Development - training and development support, no matter where you are in your career
• A variety of social events across the group, including the company Christmas party
• It might be a long way off, but we know it’s not always easy to stop working so we provide advice and support to ease the transition to retirement

So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do.

Join us for a fixed-term adventure in customer care excellence, your journey with Altro awaits, click apply today!