Internal Sales - Building Materials

Role: Internal Sales

Location: Oldbury, West Midlands

Sector: Timber Merchant

Package: £25,000 - £35,000 + Bonus

With a network of branches our client supplies an extensive range of timber to the construction sector.

They are currently looking to recruit an experienced Internal Joinery Sales Specialist to join their busy sales office in Oldbury, West Midlands.

Key Attributes:

• Previous experience within joinery sales (doorsets, door kits, architraves, skirtings etc.)
  
• Customer focused
• Good communication and negotiation
• Results focused
• Internal Sales experience
• Relationship builder
  
• Detail conscious
• Personable
• Business focused

Key Responsibilities:

• To follow up and file quotations issued to check competitiveness and to secure sales
• To provide feedback on pricing levels to Managers
• To maintain content and accuracy of sales daybook
• To assist with project tracking of potential business
• To answer all internal sales enquiries, advising joinery product availability, delivery dates, transport schedules and product lead-times promptly and accurately
• To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned
• To respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders
• To receive, examine, and link confirmation orders, advising any amendments necessary to originals
• To check and confirm dates and content of direct deliveries as they fall due
• To pass checked and confirmed direct deliveries daily to invoicing
• To liaise with suppliers on schedules for incoming goods for specific orders
• To liaise with the Transport Manager to advise customers of any alterations to delivery schedules
• To keep own price lists current and updated
• To assist in maintaining current and updated price lists and manufacturer literature at the branch
• To assist with periodic stock takes where required.

Key Skills:

• Customer service experience
• Numerate
• Literate
• IT proficient (MS office)
• Strong sales experience

Package:

• Starting basic of £25,000 - £35,000 dependent upon experience
• Company bonus scheme
• Company pension contributions & life assurance plan
• Generous holiday entitlement plus Bank Holidays

For further information on this Internal Sales role please apply online.