Internal Sales Administrator
Internal Sales Administrator
- Annual Salary: £25,000 - £28,000 DOE
- Location: Flexible with 1 day WFH post-probation
- Job Type: Full-time
We are looking for a diligent Internal Sales Administrator to assist our client based in Wednesbury. This role is ideal for someone who is detail-oriented, has a knack for continuous improvement, and is committed to delivering exceptional customer service.
Day to Day of the Role:
- Support the Commercial Manager in obtaining and prompting enquiries from existing customers.
- Respond to all customer enquiries professionally and within agreed timescales.
- Administer customer orders efficiently, ensuring accuracy and timely placement within the correct mill program to meet delivery requirements.
- Manage stock levels within agreed limits, regularly reviewing customer credit limits and order books.
- Continually improve the standard of service provided to every customer, taking ownership of customer complaints to ensure satisfactory outcomes.
- Develop personal skills and knowledge to enhance the effectiveness of your role, seeking feedback and completing objectives for improvement.
Required Skills & Qualifications:
- Experience in a similar role, 2 years +
- Strong customer service skills, with the ability to build relationships and adapt to different personalities.
- Competent computer skills, particularly in Word & Excel, with the ability to create spreadsheets and construct formulas.
- Excellent communication skills, both written and verbal, with a positive and clear approach.
Benefits:
- 23 days holiday plus the option to buy up to 3 additional days.
- Work from home one day a week after a 6-month probation period.
- Auto-enrolled pension with a 4% contribution.
- Flexi-time options
- Standard working hours from 8:50 am to 5 pm, with an early finish on the last Friday of the month at 2 pm.
- Annual salary review and opportunities for progression into sales.
- Employee assistance programme available 24/7.
- Access to a health hero service, akin to a GP line.
- Wider wallet access for online discounts, including food, restaurants, and cinema.
To apply for the Sales Support Specialist position, please submit your CV or pop Emily at Reed Wolverhampton a call.
Reference: 52407536
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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