Interim General Manager

Opportunity to Lead a Multi-Disciplinary Team at a World-Renowned Institution

Our client is a prestigious and historic institution at the heart of one of the world's greatest cities. With a mission focused on education and learning, they are seeking an exceptional leader to join them on an interim basis as General Manager.

In this key role, you will head up a team of around 90 staff across multiple departments including catering, accommodation, sales, and facilities management. You will be responsible for delivering outstanding service to a diverse range of customers including students, staff, fellows, and commercial guests.

The successful candidate will be an inspirational people manager with a proven track record of leading large, multidisciplinary teams in a customer-facing environment. You will be a role model for excellence, with the ability to motivate and unite your team around a shared vision of exceptional service delivery.

Key responsibilities include:

• Providing strong leadership and support to direct reports including newly appointed Heads of Department
• Building a collaborative team culture focused on continuous improvement
• Effectively managing resources across multiple cost centres and delivering against budgets
• Ensuring compliance with policies, procedures and regulatory requirements
• Representing the institution externally and fostering key stakeholder relationships

With outstanding communication skills and a consultative approach, you will engage closely with customers to understand their needs and manage expectations. You will be a strategic thinker with the ability to plan and allocate resources effectively to meet fluctuating demand.

This is an exceptional opportunity for an experienced hospitality or service sector professional to take on a high-profile leadership role within a world-class institution during a period of transition. You will relish the challenge of getting to grips with a complex operation and the chance to make a lasting impact.

If you are a motivated and capable leader looking for an exciting interim assignment, we would love to hear from you.

Executive Recruit is a leading recruitment consultancy specialising exclusively in the not-for-profit sector. With extensive experience supporting charities, associations, and mission-driven organisations, we have a deep understanding of the unique challenges and requirements of recruiting for the third sector. Our team is passionate about finding the best talent to lead and drive positive change within the not-for-profit space.

Executive Recruit and our client are committed to promoting equality, diversity and inclusion within our workforce, and wherever possible, we aim to recruit individuals from diverse backgrounds for our roles. All applications will be considered fairly and objectively in accordance with our equal opportunities policy.