Intelligence Analyst

Job Title: Intelligence Analyst

Location: Tunbridge Wells (hybrid working)

We are looking for self-motivated individuals to join an established and growing team as an Intelligence Analyst. Working directly with the Counter Fraud Intelligence and Support Team Leader, you will have responsibility for analysing a wide range of data from a variety of sources to assist in identifying fraud rings and their key entities & MO’s.

You will also help to evaluate the threat to the business and direct investigations in line with company processes.

Responsibilities

• Collate and validate intelligence and evaluate the reliability of sources and credibility of information.
• Update relevant intel alerts and watch lists, including disseminating intel alerts to the relevant customers across the business.
• Gather intelligence on existing trends and issues, providing support to the analysts on their portfolio.
• Oversee and/or take part in system search trials and provide results to Management.
• Assist the analysts with Open-Source Investigation and assist creation of Desktop Research Reports that will aid Investigators/Analysts and be included as referrals to the IFB and IFED.
• Support analysts in making sure the team is the hub of all intelligence and adequate processes are in place to share the same where appropriate.
• Assisting with the production of fraud statistics, management information and root cause analysis.
• Monitor and update any relevant reporting for the team relating to workflows, intel, or management information.
• Potentially aid in some screening processes and team performance measures, ensuring targets and objectives are met across the department and business.
• Monitor and deal with incoming emails to the team, ensuring they can be covered and are dealt with by the correct respective analyst/investigator.

Essential Skills and Knowledge:

• An understanding of data security and confidentiality issues
• Computer literacy and good keyboard skills
• Good knowledge of MS Outlook, Excel and Word
• Good level of English spelling and grammar

Desirable Skills

• Knowledge and understanding of the work of the organisations formed to aid the fight against Insurance Fraud
• Working knowledge of fraud prevention system searches, tools, and software
• A good aptitude for analysis, a naturally enquiring mind and excellent problem-solving skills