Insurance Claims Team Leader

Primary Purpose and Overall Objective of the Job:
The main role of the job includes line management and support for Transactional Claims Analysts, assisting the Transactional Claims Manager, ensuring delivery of team's day-to-day activities, enhancing team capacity and capabilities, prioritizing tasks, and ensuring adherence to KPIs.

Autonomy in Decision Making:
The job involves monitoring workload, managing team performance, resolving conflicts, and escalating issues when necessary.

Main Accountabilities:

• Motivating, supporting, and developing team members through effective line management.
• Securing and delivering the team's BAU activities.
• Collaborating with wider operational teams.
• Supporting any additional Transactional Claims Team (TCT) requests as required.

Knowledge and Experience Required:

• People management skills.
• Technical knowledge of reinsurance and/or insurance claims handling.
• Familiarity with relevant systems.
• Good analytical and communication skills.
• Organizational skills and professionalism.
• Self-motivation, willingness to learn, and positive attitude.
• Ability to collaborate effectively and demonstrate integrity.

Job Type: Full-time

Salary: £37,000.00-£43,000.00 per year

Benefits:

• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Work Location: In person