Infrastructure Team Lead

A Health Charity near Lincoln are seeking an Infrastructure Team Manager to work as part of the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the day to day management of a small team with an emphasis on delivering a first class customer service.

Main Duties:

• Provide expert 3rd tier IT support to ensure the architectural integrity and functionality of the core server infrastructure to deliver Trust ICT services. Maintain a high degree of specialist technical knowledge in current Microsoft Server based technologies.

• To design, configure and deploy new and existing Server assets. Ensuring the Server environment and Operating Systems are fully maintained and secured.

• To ensure the day to day maintenance of the Trust IT services to deliver a highly available, robust, secure environment which meets the business continuity and KPI requirements of the Trust.

• Integrate, support and maintain core infrastructure components including Active Directory functionality such as DHCP, DNS to ensure a highly resilient Server environment. Assisting in the development of automated support and monitoring tools to facilitate the Confidentiality, Integrity and Availability of core systems.
• Line manager for the Infrastructure and Service Desk Engineers, responsible for the orchestration of the team and their activities.

• To lead and manage future and ongoing IM&T development projects in support of the Trust IM&T strategy and objectives.

• Applications are welcome from candidates with a solid understanding of:
  • Active Directory/Azure AD, MS Server 2012-2021, MS-SQL, Virtualisation VMware, Access Control (Paxton net2), Desktop Image Creation, Group Policy, VOIP telephony (3CX preferable), SCCM, WSUS, Encryption, MDM, WIFI, Networking
    VPN (Cisco preferable), Cyber Security.
• You will also need to have experience of maintaining standard operating procedures.
• Experience leading or mentoring other technical staff
• Use of independent transport for travel to Trust sites and to attend meetings, etc.