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Infrastructure Engineer - End User Services - M365

Infrastructure Engineer - End User Services - M365

Posted 18 March by Coventry Building Society
Ended
£32,800 - £49,200 per annum
Coventry , West Midlands
Permanent, full-time
View all jobs
Posted by Coventry Building Society
About the role
This position will play a key role in moving the organisation into a modern workplace and providing our end users with the latest technologies. This role holds responsibility for the creation, quality, and governance of technical and standards documentation to maintain a stable and consistent environment.  There is a requirement for a high level of technical knowledge to support the troubleshooting of and resolution to complex end user incidents, ensuring services are maintained with our SLA’s.
This role will focus heavily on our implementation of M365 so we are looking for someone who has strong experience in this technology.
Our benefits include:
  • 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
  • Annual discretionary bonus scheme
  • Personal pension with matched contributions
  • Life assurance (6 times annual salary)
Find out more about the fantastic benefits of joining Coventry Building Society here.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

About you
You’ll be familiar with the ITIL based service management framework and change management processes.
You’ll have a proactive and driven work ethic, with a desire to develop and improve both technical environments and processes, which will support our transition to becoming a modern workplace.
You’ll have the ability to work in a fast past and changing environment under broad direction, whilst being thorough, with good attention to detail and delivering to agreed timescales.
You’ll be able to articulate technical knowledge into easy-to-understand terms for all stakeholders.
You’ll be flexible in your approach to working hours to meet your own objectives and assist colleagues in meeting their objectives.
We’ll require you to be available for out-of-hours support, on a rota basis.
Technical Requirements
  • Deep experience of implementing M365 and Microsoft Defender for End Point
  • Azure Active Directory Connect / Azure MFA
  • OneDrive / SharePoint Online / Exchange Online
  • Intune 
  • Mac & iOS
  • SCCM
  • PowerShell
  • CheckPoint / EndPoint


About us
As a mutual, we’ve always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.
We’re serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you’ll make us stronger.
You can build so much more than a career. Come and make a difference in our Society, that’s been voted a ‘Great Place to Work’ by our teams.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Reference: 52334039

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