Information Advice and Guidance

Posted 25 April by Service Care Solutions - Housing
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Job Title: Information, Advice and Guidance Advisor

Hours: 35 Hours a week

Type: Temp Ongoing

Location: Barnsley

About the Role:

The company is seeking a highly motivated individual to join their team as an Information Advice and Guidance Specialist. As an IAG Specialist, you will be responsible for supporting the operational delivery of high-quality, impartial IAG in communities across the borough through the delivery of appropriate community-based information advice and guidance activities and interventions.

Key Responsibilities

  • Provide support across the company's 3 key phases in preparing adults and young people for work, getting them into work and helping them get on in work.
  • Deliver appropriate community-based information advice and guidance activities and interventions.
  • Ensure that all information, advice and guidance provided is impartial, accurate and up-to-date.
  • Work collaboratively with colleagues and partners to ensure that all support is tailored to meet the individual needs of clients.
  • Contribute to the development and delivery of training programmes to support the development of staff and partners.
  • Contribute to the development and implementation of policies and procedures to ensure that all information, advice and guidance provided meets the company's quality standards.

Requirements

  • Previous experience in providing information, advice and guidance to clients.
  • A strong understanding of the local labour market and the issues facing job seekers.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively as part of a team.
  • An understanding of the importance of providing impartial, accurate and up-to-date information, advice and guidance.

If you are interested in the position and wants to hear more information regarding the role please give me a call on or alternatively email Arran at

Required skills

  • Customer Service

Reference: 52533177

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