Indoor Sales/Customer Service Executive - B2B /B2C Logistics/ Parcels - Twickenham

Indoor Sales/Customer Service Executive - B2B /B2C Logistics/ Parcels - Twickenham

Salary up to : £28K Base Plus Excellent Commission Good Prospects

Working hours, 10.00am to 17.00pm, 5 days a week (Mon-Fri).

Our client is a major player in the UK Parcels, Courier, Freight and Logistics Market with a large number of branches across the UK.

The Role

We are a small, friendly but rapidly growing company based in Twickenham

Our remit is to help all types of businesses in our area that send out parcels and/or pallets, in the UK and Internationally.

Due to our consistent high growth we are now looking for an enthusiastic, determined sales/customer service individual who would enjoy being an integral part of a small team with varying responsibilities.

Full time working hours, 10.00am to 17.00pm, 5 days a week (Mon-Fri).

Benefits:

· Initial & ongoing training provided.

· Friendly working environment.

· Located on a busy high street with access to parking.

· Good public transport links.

· Pension scheme.

· Annual salary reviews.

· Paid holiday allowance.

Responsibilities:

· Customer servicing & support to existing/new customers with general admin duties.

· Outbound telesales calling, generating new leads.

· Quoting customers.

· Taking bookings.

· Arranging collections/deliveries.

· Problem solving.

Required education, skills & qualifications:

· At least 3 years of previous sales/customer service/account managing office experience.

· Perfect spoken English is essential.

· PC literate.

· You MUST have a competent level of use of Microsoft Excel, Word & Outlook. (Training will be given on our CRM system).

· Must have a good telephone manner with a warm, sincere & likeable personality.

· Outstanding verbal & written communication skills.

Must have a Logistics / Shipping / Freight background.

Contact Vicky