Income Officer Needed Urgently

It is a fantastic opportunity for an experienced Income Officer to join a fabulous reputable housing organisation team in Surrey.

For this job role, the successful Income Officer will provide a coordinated, flexible and effective income collection service that maximises rents and service charges owed to them by the tenants.

Temporary Contract: 2 Months

Monday to Friday: Full-Time

Hybrid and flexible working with visits around Surrey

Hourly Rate: £22 - £25 (PAYE)

Main responsibilities:

• Manage a patch in Surrey
• Reduce accounts in arrears to meet monthly targets
• Produce arrear reports and letters
• Advise residents, serve notices and conduct home visits
• Prepare support plans and achieve meaningful progression
• Identify individual needs and make referrals to the suitable provision
• Manage and recover debt from former tenant arrears
• Update records from all resident interactions, recovery actions and correspondence
• Liaise with team members across the housing services as well as external stakeholders, including DWP, Housing Benefits departments, courts, and advice agencies.
• Prepare court documents relevant to rent posession cases and attend court hearings as needed

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Required Skills & Experience:

• Worked as an Income Officer within the housing sector for at least two years
• Demonstrated experience in handling evictions and County Court and/or Tribunal hearings
• Has welfare benefits knowledge and is familiar with current housing legislation
• Must be a Driver (mileage and expenses allowance)
• A high level of competence
• Available immediately or on a short notice

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Should your application be successful, you will be contacted shortly.

Please note: The job title shown above may be different to local job titles used in our business and issued on any contract of employment.

Thank you for your interest in our Income Officer role. E Personnel Recruitment endeavours to respond to all applications, however, due to the volume of CVs received, this may not always be possible.

Apply in the strictest of confidence to E-Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC) which is the professional body for the recruitment industry.

In the meantime, please continue to search for similar vacancies on our website: e-personnelrecruitment.co.uk