HR Systems Administrator

HR Systems Administrator - Permanent - Remote

Job Title: HR Systems Administrator
Contract: Permanent
Salary: £40,000 - £45,000
Location: Predominantly home-based with occasional travel to site
Hours: Full-time

Role details - HR Systems Administrator

We are currently looking for an expert HR Systems Administrator to join an excellent business during a period of great change and transformation.

You will be responsible for supporting the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries.

HR Systems Administrator - What will you be doing?

• First line support: serving as the initial contact point for HR system queries through the HR helpdesk ticketing system.
• Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed.
• Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions.
• Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, supporting end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations.
• Supporting with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner.
• Training, Education and Documentation: Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption.
• Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed.
• Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates.
• Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides, and sharing knowledge with HR colleagues to empower them in future to resolve systems issues themselves.
• Change Management and Project Support: Assist in change management activities related to system updates aiding in the successful adoption of new processes and functionalities.
• Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company.
• Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept.

HR Systems Administrator - What will you need?

• Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules).
• Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion.
• Experience creating reports in Oracle HCM
• Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level.
• Proven experience in a similar role providing 1st line support on issues relating to systems

This role is managed by Walters People entity which is a temporary recruitment agency.