HR Officer - Birmingham - 1 Year FTC

Our client are an Housing organisation based in Birmingham. They are looking for an experienced HR Officer to cover maternity leave for a year. The purpose of the role is to support the HR Manager with all tasks and duties for the organisation. These include:

Recruitment, Onboarding & Offboarding • Issue HR documentation for new starters to relevant managers. • Upload new starters into the HR system and ensuring all documentation is processed and relevant supporting paperwork is issued. • Manage Networx, the recruitment and onboarding portal. • Liaise with external providers regarding recruitment. • Coordinate communication with candidates and schedule interviews. • Compile and update employee records. • Assist with management of, and undertake where appropriate, exit interviews. • Maintain various equipment databases relating to equipment issue and reassignment • Oversee the ordering of uniforms and name badges for all employees as appropriate.

Oversight of Outsourced Functions • Liaise with the outsourced HR function, Peninsula, seeking employment and legal advice in a range of employee and policy matters. • Manage the Networx recruitment system and the key point of contact for all managers in the organisations in relation to this system. • Manage the Bright HR portal (employee management portal). • Process DBS applications and manage DBS system. • Manage wellbeing portals including Wellness International and Specsavers. • Maintain oversight of the Health Assured system. • Contribute to the development of HR systems, working with outsourced providers to ensure that the needs of the organisation are met.

Payroll • Maintain regular contact with the payroll provider - IRIS. • Consolidate information received from the Birmingham and Bradford offices for submission to Payroll provider, adhering to tight deadlines. • Create and maintain employees’ payroll records and inputting into central system for processing. • Calculate wages and applicable deductions based on employee attendance and timesheet records.

Learning & Development • Organise HR related staff training, e.g., management training on the use of Networx recruitment portal. • Management and oversight of the IHASCO training system, reporting regularly on employee engagement/achievement. • Liaise with managers on new and relevant training modules. • Liaise with the Health & Safety Manager in relation to employee access to the SHINE health and safety training system.

Monitoring & Reporting • Management of staff sick leave and special leave. • Process documentation and prepare reports relating to HR activities (e.g. establishment numbers, recruitment, retention, training, grievances, performance evaluations)

Policies • Oversight of the HR policy schedule, liaising with Peninsula and EMT to ensure the timely review of HR policies. • Management of updates to the corporate employee handbook.

Admin • Handle inbound HR calls courteously, within defined service level standards. • Arranging, attending and minuting HR related meetings when requested by Line Managers • Advise management and employees on employment law, policies/ procedures and other HR issues

The ideal candidate will have the following:

Essential • Proven 3 Year HR experience in payroll & recruitment • Experience in general HR functions • Proficient in Microsoft Office 365 • Ability to work within tight deadlines, organise own time effectively, prioritising and setting of realistic timescales. • Respect the importance of confidentiality • Confident working with people at all levels of the business. • Excellent verbal and written communication skills. • Strong sense of accuracy and attention to detail. • Reliable, flexible and enthusiastic • Patient, diplomatic and approachable. • Ability to stay calm in difficult situations.

Desirable • CIPD Qualification (HR). • Able to use IT effectively to analyse, compare and present data (e.g., make use of Excel functions, produce charts) • Experience working in a customer facing role (internal and external) as the first point of contact (telephone, email or face to face). • Ability to translate policy guidance into practical action. • Ability to contribute to the development of new ideas, policies and procedures