HR and Operations Assistant

HR and Operations Assistant

About Us

David Astburys estate agency was born in 2017. From the outset, our mission has been to deliver a high-touch, personalised service to clients, all while creating a vibrant and supportive work environment for our team. We firmly believe that a happy team translates to happy clients, and we're proud to see our approach yielding results. As the community agent, we take pride in our unique story.

We currently have two offices (Crouch End and Islington) and have just acquired a third branch in West Hampstead. This year is going to be a busy and exciting year for David Astburys team as the business reaches new heights.

About You

At David Astburys we are looking for passionate, hard-working and driven professionals looking to progress in their career and who want to be part of an innovative, vibrant, social and community focused environment. We are looking for someone who is aligned with our company values of being committed, passionate and fun. You are a positive, outgoing individual who possesses good administrative skills, great communication skills as well as attention to detail.

Key Responsibilities

Human Resources Tasks

• Support with admin tasks during recruitment process, such as collecting applicant ID’s and POA prior to contracts going out, arranging interviews, etc.
• Support with onboarding process for all new starters i.e., phones, computers, emails, Jupix. Area, printers, Headshot pictures, new starter forms, etc.
• Email all new starters to create their website bio and liaise with external marketing company to update the website with their headshot.
• Remind Heads of Departments’ weekly regarding team members birthdays
• Remind Heads of Departments weekly regarding upcoming staff reviews
• Send out Employee surveys - 1 to 2 times a year
• Keep Absence and Birthday spreadsheets updated
• Support with note taking process during formal meetings when required
• Work alongside HR Manager and support them with any ER issues
• Support HR Manager with various projects and administrative tasks as required

Business Operational Tasks

• Responsible for all letters for all branches. Letters scanned into you, for you to action appropriately.
• Responsible for dealing with all utility bills for the offices within the group.
• Keep our company car records up to date.
• Deal with car documentation (declarations/check-in/out forms, permits, congestion, spreadsheets etc)
• Oversee Parking Fines for monthly deductions to wages.
• Order all company stationery and stock on the company card.
• Track credit card expenses accordingly.
• Track, update and process HOD’s monthly expenses.
• Act as David Astburys Social Secretary and deal with all social events, across the calendar year i.e. Trips, Xmas Parties, and Socials.
• Record Google Analytics each week on a Monday.
• Record Market Share Report every 1st of the month for Sales Director.
• Organise venues and prepare content for companywide Vision Days.
• Deal with all utilities and council tax for Stuart Cresent and Wood Green Properties.
• Deal with IT issues upon George’s instructions, not for offices or staff requests.
• Deal with any other ad hoc operational requests

Office Management Tasks

• Oversee any group emails.
• Deal with all Islington office related tasks, stationery, front coffee table, lights, general presentation, etc.

Executive Assistant Tasks

• Book or organise personal or business requests for Directors.
• Support Directors with their day-to-day responsibilities

Marketing Tasks

• Support the Marketing team on events and prep work
• Assist Marketing with Community Events and the logistics
• Assist Marketing Department with any of their needs
• Brand Awareness and Sponsorship opportunities for both Islington and Crouch End
• Respond to Google Reviews & passing over to HOD’s when a review comes in

Essential Requirements

• 2 years’ experience in HR and Operational role
• Outstanding communication skills - both oral and written
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
• Great organizational skills and attention for detail
• Good administrative skills
• Proficient with Microsoft Office
• Ability to meet deadlines and juggle multiple tasks while remaining calm under pressure
• Happy to participate in community led events

Employee Benefits

• Annual European City Break
• Team Building Excursions & Socials
• Additional paid day off for your birthday
• Employee of the Month Rewards
• Two Big Company Socials Per Year - Christmas Party and Summer Party
• NEST Pension Scheme (3% employer contribution)
• Training & Development opportunities
• Employee of the year award (£1,000)
• Newcomer of the year award (£1,000)