HR Advisor

About Wessex Internet

Wessex Internet, a dynamic and rapidly expanding Internet Provider in the South West and revolutionising full fibre broadband deployment in rural areas. Committed to delivering lightning-fast broadband to thousands in the countryside, we design, build, and manage our own cutting-edge FTTP network. We are delighted to be expanding our Network to over 10,000 homes in the New Forest with connections set for early 2024.

Recipient of multiple awards, including Overall Fibre Provider of The Year 2023, Wessex Internet has doubled in size over the last 18 months. Despite our rapid growth, we prioritize maintaining excellent customer service and invest in staff development. Our commitment to creating a great workplace earned us a finalist spot in the 2023 UK Fibre Awards for the Best Company to Work for.

As part of our vision to enhance the broadband experience, we are actively recruiting individuals to join our innovative team. Wessex Internet fosters a collaborative environment where each contribution is valued, providing ample opportunities for personal and professional growth. If you're passionate about transforming the broadband landscape and being part of an award-winning company at the forefront of the industry, Wessex Internet is the place for you! Join us in this exciting time as we continue to shape the future of internet provision.

The Role

We have a fantastic opportunity for an experienced HR Advisor, with strong employee relations background, to join us and be a key member of our People Department. You will provide hands on case management, working alongside line managers across Wessex Internet to advise, coach and guide on a broad range of employee relations topics.

This pivotal role will report to the HR Manager and support a culture of our colleagues being treated openly and fairly whilst upholding employment legislation and our internal policies.

Responsibilities

• Provide advice to management on employee relations and management queries
• Proactive case management of employee relations issues, such as investigation, disciplinaries, grievances, flexible working, absence, occupational health, performance management, capability and workplace wellbeing.
• Advising on company benefits package
• Monitoring, reviewing and updating all HR policies and ensuring these are in line with current legislation
• Providing advice, guidance and coaching to line managers on employee relations issues, and policies and procedures to grow their knowledge, confidence and ownership of people issues.
• Monitor and review staff absence
• Provide advice and support to line managers and employees regarding any change in employment legislation
• Upskilling managers with relevant training, to develop our pool of managers who can support employee relations cases at investigation, disciplinary and appeal stages.
• Provide support on any organisation change initiatives including organisational re-design, changes to terms and conditions of employment, development, delivery and training on new policies and procedures.

Skills and Qualifications

• Strong organisational skills, structured and able to manage multiple cases at any one time.
• Effective conflict management skills and the ability to prioritise cases and liaise with colleagues as necessary.
• Ideally CIPD Level 3 or in the process of working towards this qualification
• A minimum of one years experience working within an HR Advisor role
• Extensive and up to date knowledge of UK employment legislation and its application
• Experience working in a fast-paced HR Team and ideally specialising in Employee Relations
• Ability to identify the salient points, problem solve and provide a range of potential people centric solutions.
• Leadership and business management skills
• Patience and the ability to remain calm in stressful situations
• Professionalism and an overall positive attitude
• Good IT skills and usage (Outlook, Word, PowerPoint, Excel, ER analytical data)
• Awareness of Employment Tribunals or ACAS conciliation processes desirable

Benefits

• The option to buy or sell an additional 5 days holiday.
• Opportunities to progress your career - We’re a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we’ll help you reach your potential.
• Free breakfast - including fruit, snacks, teas & coffees available throughout the day.
• Regular social events
• Free onsite parking
• 75% discount to Wessex Internet package

Salary: £27,000 to £35,000 per annum, DOE

Role Type: Full Time/Permanent

Hours: 40 hours per week, Monday to Friday

Location: Hybrid - Office based near Blandford Forum, Dorset

Holiday: 25 days plus bank holidays?