Housing Property Officer
Posted 11 April by
Pertemps Scotland
Easy Apply
Location: Aberdeen
Temporary - initial 12 week period but may extend
£13.27 per hour
Hours: Monday to Friday - 9.00am to 5.00pm
Pertemps are currently recruiting on behalf of a well known Public Sector organisation, for a Housing Property Officer.
Main Purpose of the role:
- To support in the delivery of a place where all people can prosper by providing an efficient lease signing, termination, and void process to customers and colleagues
- Contribute to helping tenants and their families sustain their tenancies by working with the Housing and Support Officer, other colleagues and external partners
- Provide information to tenants and signpost them to services
- Maintain accurate records and updates systems regarding terminations , the void process, keys for properties etc
- Raise orders and process payments
- Respond to queries from colleagues, customers and other partners
- Provide general administration support for the department
- Proven ability to deliver public services to required standards
- Proven ability to work autonomously and using own initiative
- Excellent organisational and time management skills
- Able to deal with the public in difficult, confrontational and sensitive situations
- Able to work to challenging deadlines
- Excellent communication skills both oral and written
- Proven ability of good record keeping
- Able to use a range of computer packages eg MS Office
- Excellent customer service skills
- Experience of Housing and Homeless legislation and policy and related social policies preferred
Reference: 52455798
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