Housing Officer

Emergency Housing Officer - Brent

£19 per hour

Full time

• The Accommodation Services Team deals with the day-to-day supply of emergency accommodation to households in urgent housing need, as well as nominations to longer-term temporary accommodation and to direct lets in the private rented sector and the collection, delivery, storage and disposal of property owned by homeless households. 
• The team is also responsible for customer rent accounts and income recovery, including the recovery of arrears and verifications.
• The team works closely with the housing benefits service to ensure maximum take-up of benefits to households placed in hotels, emergency, private licensed accommodation and privately managed accommodation schemes.
• To make appropriate nominations and allocations to hotels, settled temporary accommodation (including HALs, BDL, PLA/PMA and other schemes) and direct lets. The post-holder will select suitable households against agreed allocation criteria and taking into account particular medical, vulnerable and area restrictions.
• To ensure that all nominations and allocations are made within agreed timescales in order to minimise void periods and other financial penalties and assessing affordability when considering clients for TA in accordance with the overall benefit cap and to calculate rents according to specific formulas in accordance with the various TA schemes.
• To monitor invoices and/or other financial and occupancy data from housing associations/BHP in order to identify the correct level of penalty charges and void loss on contracts.

To find out more information please contact Abbie at

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.