Housing Officer

Housing Officer – Brent

£19.95 per hour

Contract – Full Time

Duties/Responsibilities:

• Provide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer demands and request.
• Promote self-sufficiency in our services while offering support to those that need extra help.
• Work with partners to set, coordinate, track and ensure completion of actions with other services to get things done for the customer which meet or exceed customers’ expectations.
• Be the primary contact for local stakeholders e.g.: residents associations, Councillors, the police etc. for individual casework.
• Deliver a comprehensive lettings service which leaves customers feeling satisfied with Brent Housing Management from day one.
• Carry out estate inspections and health and safety inspections to ensure statutory compliance and contract reviews.
• Post inspect communal maintenance repairs and undertake follow up actions as required.

To find out more information please contact Abbie @

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.