Housing & Enforcement Graduate

Salary: £23,500 per year
Job Type: Full Time
Location: Head Office - West Didsbury
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.

What you’ll be doing, over time and with training and the supervision of experienced colleagues…

• Supporting the wide range of legal and enforcement work under the Housing & Enforcement umbrella, working closely with the Housing & Enforcement Specialists
• Assisting with witness interviews, witness statements, case chronologies and the preparation of court bundles
• Developing further your analytical skills and case management knowledge in specialists housing law areas, to evaluate case referrals for escalation and de-escalation
• Coordinating and building relationships with key partners across the numerous local authority and police areas in which we work to assist with partnership working, responses to incidents and information sharing
• Assisting with research on technical, legal and case law matters, including national policy and best practice to support the delivery of services and individual case progression
• Effectively working as an advocate for the Housing & Enforcement service internally and externally, arranging and attending meetings with stakeholders, multidisciplinary and agency case reviews, acting as an ambassador for the business and the work we do
• Supporting the development and delivery of training and workshops
• Providing administrative support and coordination as a central point for the Housing & Enforcement team
• Preparing and monitoring performance data for the Housing & Enforcement team, identifying trends and supporting the promotion of the work we do in line with our communication plan
• Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity
• Treating customers and colleagues with respect and empathy
• Working 35 hours per week and having a flexible approach to work

What you’ll need…

• A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area
• GCSE maths and English or equivalent at grade C/4 or above
• A clean UK driving licence and access to a car would be desirable
• Experience of working in a customer focused environment or administrative or legal setting with a proven ability of delivering a high standard of customer service
• Excellent written and verbal communication skills
• Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time
• Keen eye for detail and good organisational skills
• Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop
• Commitment to completing all parts of the training programme
• Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy
• Proficient in undertaking research and understanding more complex language

Key dates...

• Assessment day - Beginning of June 2024
• Second/ final interviews - End of June 2024
• Start date - Tuesday 3rd September 2024

Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.

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