Housing and compliance officer

Working Hours and Compensation:

• Full-time role: Monday to Friday, 9 am to 5 pm.
• Salary: £25,000 per annum with annual pay review.

Key Priorities:

1. Compliance and Housing Checks: Ensuring that properties meet required standards and comply with regulations.
2. Fire Safety: Implementing fire safety measures within our homes.
3. Speedy Void Turnaround: Efficiently managing vacant properties.
4. Arrears Management: Handling service charge payments and maximising income for service users.
5. Creative Housing Management Support: Supporting service users with service charge payments, addressing anti-social behaviour, and facilitating move-on support.

Your Responsibilities:

• Conduct compliance checks on houses, focusing on fire safety and evacuation procedures.
• Manage arrears for service users, ensuring timely payments.
• Facilitate speedy turnaround of void properties.
• Onboard new clients, maintaining accurate records.
• Address anti-social behaviour creatively, finding solutions for issues like hoarding or bullying.
• Issue written warnings when necessary.
• Represent The Maples in meetings with care teams and third parties.
• Oversee property cleanliness and health and safety compliance.
• Handle inventories during client moves.
• Build positive relationships with clients and external professionals.

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