Housing Advice and Benefits Team Manager

Housing Advice and Benefits Team Manager - HYBRID

Rugby

£30.62 per hour

Duties and responsibilities:

• Work with a broad range of stakeholders for the prevention and management of homelessness and rough sleeping in the borough  
• MUST have homelessness experience
• Managing the housing waiting list and allocation of homes (including nominations to Registered Providers) in accordance with the organisation’s adopted allocations policy
• Overseeing the delivery of a compliant and responsive Housing Benefits Service and Council Tax reduction scheme
• Support the strategic enabling of affordable housing, which meets need
• To ensure that complaints, MP and Ombudsman enquiries are responded to in compliance with our service standards, and are used as a data source to inform potential service improvements
• Take a lead role in creating, delivering and monitoring the implementation of relevant strategies, service plans and service area projects identified in the Corporate Strategy Delivery plan 

To find out more information please contact Abbie @

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.