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Hotel Reception Manager

Hotel Reception Manager

Posted 4 April by Jark PLC
Easy Apply Ended
Competitive salary
Worcester , Worcestershire
Permanent, full-time
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Posted by Jark PLC
My client, a small hotel in Worcestershire, is looking to recruit a Hotel Reception Manager on a Maternity Cover Contract.

The main responsibilities of the role include administration of the Front Office, reservations, maintenance and housekeeping.

This will include the following

- Manage the Reception Desk to ensure guest satisfaction
- Ensure all accounts are billed correctly
- Liaise with the Housekeeping and Maintenance Teams on a daily basis
- Liaise with other hotels and tourist boards to ensure maximum occupancy
- Carry out ongoing appraisals of Front Desk Team
- Ensure compliance with GDPR and Data Protection regulations
- Manage rate strategies to increase room sales

As a suitable candidate you will offer the following

- Previous experience in a similar role is essential
- Excellent Customer Service skills
- Strong Communication skills with an ability to get on with people at all levels
- Flexibility to cover hours required(40 per week, working 5 days out of 7)
- Professional in appearance and working standards
- Can remain calm under pressure

The pay-rate for this role is based on a salary of up to £26,000

Keywords:

Hotel Reception, Front Office, Manager, maximize occupancy,

Reference: 52419867

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