Homeless Prevention Officer

We have a fantastic opportunity for Six Homelessness Prevention Officers at Tameside Council. This is a full-time temporary role for the next 12 months, with the possibility of extension.

What is the role?

Tameside Council are looking to recruit 6 experienced Homeless Prevention officers for a 12 month temp contract to work as part of the Housing Advice Team. The service is a very busy and fast paced one and includes temporary accommodation, allocations, the Rough Sleeper service as well as grant funded projects. Experience of using Locata would be ideal but not necessary although good IT skills are required. The ability to produce good quality PHPs and letters as per the legislation is vital.

What are your responsibilities?

• Work proactively to determine the duties owed to applicants and prevent homelessness through timely and appropriate actions under the current homeless legislation including developing and managing a Personal Housing Plans.
• Deliver the Council’s statutory duty to provide advice and assistance to customers who are homeless or at risk of homelessness.
• Provide an efficient and effective front line assessment and prevention service, keeping the service safe by accurately assessing housing need and homelessness in line with housing legislation in front line triage and duty assessments, telephone assessments and interviews, home visits and out-reach surgeries (where appropriate), and at all times ensuring that the Council’s  legal duties are met.
• To work with external partner agencies including Registered Providers, Private Rented and Voluntary Sector to promote the prevention of homelessness agenda.
• Identify and appropriate multi agency actions and solutions, ensuring that pathways are delivered in line with the customer’s expectations and that customer’s needs are met.
• Maintain and continually improve fairness and equality for customers, staff and partners with particular reference to race, disability, gender, sexuality, religion and age.
• Work as part of a team in order to meet team deadlines and to fulfil the roles and responsibilities required.
• Assist in developing best practice in providing homelessness services and solutions to homelessness.
• Actively engage with community groups, external partners, charities and other organisations to reduce homelessness across the Borough.
• Meet individual and team performance targets, including maintaining high standards or record keeping.
• To report on activity and contribute to all monitoring, review and data management activities in compliance with an overall obligation of continuous improvement.
• Attend meetings within the Council and externally as required.
• To fulfill personal requirements, where appropriate, with regard to Council policies and procedures, health, safety and welfare, customer care, emergency, evacuation, security and promotion of the Council’s priorities.

What skills do you Need?

• Must have previous Homelessness Prevention Officer experience.
• Excellent People skills, as you will be speaking to the public, other members of staff and senior managers.
• Strong IT Skills, as you will be using Word and Excel, including other internal IT Systems.
• You will need to be based a minimum of 3 days in the office.

Next Steps:

To receive a full job description please apply below or email your CV to