Hire Controller - Tool Hire

Posted 22 March by Embark Recruitment

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The Role:

A successful Regional Tool Hire provider are looking for an enthusiastic individual to join an outstanding team. This is a full time, permanent position with no weekend work, working with colleagues to achieve a high standard of service to clients & contractors. We are looking for an enthusiastic Hire Controller to join this leading company. You will ideally have previous experience of working within a Construction Hire / Trade Counter environment, providing construction hire equipment to sites as required.

Monday to Friday with no weekend work.


Key Responsibilities:

As Hire Controller, your job role would include:

  • Building lasting relationships with repeat customers
  • Taking on and off hire calls
  • Organising transport
  • Raising contracts on bespoke IT system
  • Organised, able to prioritise workload
  • Filing / admin tasks
  • Resolve customer queries / complaints

Skills:

The ideal Hire Controller candidate will have:

  • Previous experience in one or more of the following roles: Hire Administrator; Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manger; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager, Trade Counter
  • You will ideally have previous experience within the Construction Equipment / Hire Industry and Customer Service
  • Excellent communication and organisational skills
  • Essential time management and priority planning
  • You must be confident using IT software
  • You need to commit to deliver excellent customer service

Benefits:

Within the role of Hire Administrator you would receive:

  • Bonus scheme
  • Pension scheme
  • No weekend work
  • Full time permanent position
  • Opportunities for career progression

Location:

This role would suit someone within these areas:

  • Wembley
  • Neasden
  • Wilesden
  • Brent Cross
  • Kingsbury
  • Harrow
  • Park Royal
  • Perivale
  • Ealing
  • West London

Please follow the link if you'd to apply.

Application questions

Do you have previous Administration / Customer Service experience?
Do you have previous hire control experience?
Do you have a current driving licence?

Reference: 52365360

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