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Helpdesk Administrator
Helpdesk Administrator
Helpdesk Administrator
Posted 11 March by
Rapier
Easy Apply
Ended
Undergoing expansion they are recruiting for an experienced Full Time Helpdesk Administrator to join the team, working Monday to Friday 08.30am – 5pm
Applicants require excellent IT skills, being competent in Microsoft Office and open to being taught new software packages.
If you are an experienced administrator, who is a team player and can also use your own initiative to work productively unsupervised, then we would like to hear from you.
Ideally you will have a minimum of 12 months recent experience working in a similar role, be personable and empathetic to client’s needs. You will have a confidential manner, excellent communication skills and be able to manage a varied and busy workload.
Working as part of the Administrative/Helpdesk team you will be expected to undertake general office duties in an organised manner, including:
- Data entry on internal and external software
- Receiving and dealing with client queries on email and telephone.
- Administering helpdesk queries
- Updating client job tracking portals.
- Allocating and administering jobs on our internal real-time management platform.
- Finance tasks including processing and allocating invoices and matching & processing supplier invoices
- Preparing payroll submission
- General admin tasks as required
Job Requirements
Numeracy skills to GCSE standard (or equivalent)
A confident & professional telephone manner
Reference: 52288006
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