Head of People / Senior HR Business Partner

Posted 11 April by James and James Fulfilment
£55,000 per annum
Northampton , Northamptonshire
Permanent, full-time
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Posted by James and James Fulfilment
At James and James, our values drive everything we do and we’re on the lookout for someone who can help us bring these values to life, creating an inclusive and high-performing workplace.

Who are we?

We're a trusted fulfilment partner for hundreds of eCommerce brands, not only in the UK but internationally. Since 2010 we’ve grown our HQ here in Northampton, and have also put down roots in America, Australia,Canada and Europe and there’s no sign of us slowing down yet!

If you're all about fairness, inclusivity, and excellence in people management, and want to be part of our journey of growth, this opportunity might be just what you’re looking for.

What’s in it for you?

  • Salary - £55,000
  • 25 days holiday plus bank holidays and 5% matched pension
  • Healthshield - GP anytime, cashback for prescriptions, optical, dental…
  • Enhanced company sick pay
  • Zen Den - a dedicated, quiet space to relax, unwind, meditate or reflect
  • Metal health team, fully trained to give support should you need it
  • Life assurance
  • Cycle to work scheme
  • Free on-site parking, electric car chargers, bike shelters, showers on site
  • Enhanced maternity pay
  • Please note this role is located at our Northampton site 4 days per week, with 1 day WFH

What you will be doing…

There's a bit of everything in this role. You'll be diving into day to day tasks whilst also working on implementing strategies and initiatives that will drive employee development, engagement and high performance. Here's a taste of what you'll be up to:

  • Developing and continuously improving strategies and initiatives to enhance our EVP
  • Coaching, supporting and providing feedback to managers and the People Team on complex people matters
  • Ensuring our people are always listened to through formal & informal initiatives
  • Leading the charge on diversity, equity and inclusion, fostering a workplace where everyone feels valued and respected
  • Being the go to person for day to day UK HR operations, ensuring compliance with regulations & handling ER issues with fairness and sensitivity
  • Spotting any training needs & creating tailored development programs to enhance employee skills and capabilities
  • Keeping the People admin ship sailing smoothly, including all payroll, benefits administration and record keeping
  • Providing mentoring and support to our People Manager, guiding their professional development and growth

Who are we looking for?

  • Extensive experience in HR / People management roles in fast growth, value based cultures
  • Skilled in identifying issues, analysing route causes, and developing practical solutions to address challenges
  • Strong emotional intelligence, with fine-tuned instincts and the ability to build trusting relationships
  • Adaptable and flexible in your approach, you easily navigate ambiguous and rapidly changing priorities
  • Experienced in leading organisational change initiatives, fostering a culture of adaptability

Our hiring process

To maintain impartiality in the selection process and prevent bias from influencing shortlisting decisions, all applicants are systematically reviewed blindly by anonymising CV’s.

If you’re shortlisted, you’ll have a call with Steph, our Talent Manager.

You’ll have an interview or two on site, with Clara, our Chief People Officer, and Neil, our Chief Operations Officer.

You get offered the job & start your amazing new job with James and James!

At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.

Should you require any reasonable adjustments for the role or interview process please contact us via email and we’d be happy to discuss these with you.

REF-213 243

Reference: 52458898

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