Head of Contracting

FS UK
Head of Contracting
International Travel, Business Travel, Leisure Travel, Student Travel, Group Bookings, Commercial Admin, Customer Service, Travel Administration, Inbound Calls, Outbound Calls, Travel Support, Supplier Relations, Travel Operations, Hybrid, Office Based, London
Salary: from £55,000 Depending on Experience
Location: West London
At commutable distance from: Ealing, Wimbledon, Heathrow, Westminster, Mayfair, Putney, Richmond, Hounslow, Wood Green, Uxbridge, Finsbury Park, Barking, District Line, Piccadilly Line, West London
Ref: 8115DC

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Please visit the French Selection UK website, vacancies section, search job reference: 8115DC
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The Company:
Our client is a long-standing destination management company.

*** Office based ***
*** Monday to Friday ***
*** Travel may be required ***

Main duties:
To manage the contracting team; to provide upskilling and support in order to reach company goals.

The Role:
- To manage the contracting team and deal with escalated enquiries from clients
- To provide training and support to new and existing staff within contracting team
- To work with the sales team to understand their supply requirements
- To visit key accounts on location and represent the company at meetings and exhibitions
- To proactively research and source new deals
- To set and monitor team KPI’s and adjust accordingly
- To be aware of key changes in the market and brief team on course of action
- To work closely with the Directors of the company and update them regularly on workflow

The Candidate:
- Previous experience in Hotel Contracting - Essential
- Fluent in a European language is preferred
- Excellent attention to detail and able to work under pressure
- Ability to multi-task and adapt to situation
- Proactive, confident and dynamic personality
- IT literate

The Salary: from £55,000 p.a. Depending on Experience