Head of Business Development

Company description:

Amey Group Information Services Limited

Job description:

Your New Role:

We have a fantastic opportunity for a Head of Business Development collaborating with the Work Winning leads based in London. 

The standard hours of work are 37.5 per week. 

As Head of Amey’s Business Development Process and Product Owner for Amey’s Customer Relationship Management System. Accountable for theMiller Heiman Sales Methodology Process for Amey Group and CRM System that results in secured new business Single Sales Objectives (SSOs) and supports the achievement of growth targets. 

You will be responsible for:

• Utilising the data from the CRM System to integrating into Amey’s core decision making processes.
• Delivering a training programme for the CRM System, Miller Heiman processes and Governance Gateway.
• Ownership and management of the Miller Heiman programme review cycle ensuing the processes are fully adopted and is consisten and effective throughout Amey.
• Chair the business development governance forum and collaborate with Work Winning leads to ensure that the business development process is consistent and effective coordination is developed and maintained across Amey.
• Support, develop and drive a culture of client centricity and cross-Amey business collaboration.
• Liaise closely with Group Bidding Quality & Compliance Manager and Knowledge Manager to ensure required bid collateral is available and relevant to provide bid winning solutions 
• Product owner and oversight responsibility for Amey’s Customer Relationship Management System and supporting business development tools.
• Closely collaborate with business stakeholders to understand their business objectives, requirements, and CRM needs.
• Maintain regular communication with end users providing support, making sure the CRM system is being used, arranging demo/feedback sessions.
• Monitor CRM performance and user feedback to identify areas for improvement, recommending and driving enhancements to optimise Business Development, Marketing and Operational processes.
• Operate as the key influencer for data quality, partnering with business stakeholders, marketing, and technology teams to design and lead initiatives to improve data and carry out regular data cleansing activity.
• Analyse both quantitative and qualitative data to ensure that we are achieving desired business outcomes.
• Continuously evaluate and prioritise CRM System features, enhancements, and bug fixes based on business value, user needs, and strategic goals.
• Create and maintain comprehensive documentation, including user guides, process flows, and training materials, to drive best practice and facilitate effective use of the CRM.
• Advocate the CRM platform and keep the business and stakeholders engaged. Be the main point of contact for any queries raised. Establish channels for consistent communications and support. Organise workshops and webinars to provide updates on enhancements, new features, and refreshes.
• Product owner and oversight responsibility for Amey’s work winning and approvals’ governance tool (Governance Gateway).
• Work with the teams responsible for delivery and review of Amey’s bidding responses to ensure there is consistency between pre-bidding & bidding activity through to operations.

Who is Amey?

To find out more take look at Amey

Application Guidance:

Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We will also guarantee you an interview if you have a disability, as long as you are qualified for the role.  

Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.

We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Apply today – We are excited to hear from you!

#LI-JH1

Profile description:

• Miller Heiman Coach accreditation desirable.
• Minimum of 10+ years’ experience in a business development or similar role in a corporate multi- disciplinary environment.
• Degree level in appropriate discipline or equivalent relevant experience (technical or business/marketing related)
• Membership of appropriate professional body desirable, but not essential. 

We offer:

What we offer you:

• Career Development - Exceptional development and progression plan
• Pension – Generous Pension scheme which we will contribute to
• Holidays - Minimum 24 days holiday + Bank Holidays
• Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership.
• Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers.
• Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives.
• Company Car