Full-time Business Administrator - Kendal

Our client in the Kendal area is seeking a Business Administrator to work Monday - Friday, 9am - 5pm with a 4.30pm finish on a Friday.

This role is on a temporary basis and is expected to be needed for the next few months.

Rate

£12.70 per hour

Role

Organise and provide responsive, flexible and, effective and efficient administrative and financial business support within an identified area and undertake administrative tasks to support delivery of directorate services. Liaise with managers as required to support statutory timescales and requirements, and ensure confidentiality is adhered to. 2. Liaise with customers and other stakeholders (internal and external) ensuring a courteous and professional approach to queries, including with service users who may be challenging, resolution of emergency situations at short notice and providing cover for reception duties.This will include communicating across various channels including, but not limited to, face to face, telephone, mail and electronic media. 3. To plan and prioritise own work and support team working including allocating and checking work of and providing support and instruction to colleagues if required. 4. To maintain, input, extract and report on, as required, information into and from various service specific systems including databases, spreadsheets and electronic case recording systems, (including financial information and budget reports). To provide information and respond to queries from exernal and internal customers, and in doing so, undertake problem solving, maintain data integrity and ensure information is managed in a secure way. 5. To support service development through making recommendations for improvement which are relevant to the specific service area, including systems and procedures. 6. Provide support to identified service specific statutory and non-statutory meetings, panels and events including taking notes or minutes that record the meeting accurately, preparing papers, scheduling and organising, this may include organising transport arrangements. 7. Monitoring, reconciling and processing financial transactions including using E-procurement , ordering general catalogue goods and hire cars, service specific purchasing and receipting, as well as monitoring and identifying potential errors with invoices, verifying payments, petty cash management, and E5 payments. 8. Using application of service specific knowledge to respond to financial queries from service users and reviewing, processing and calculating payments and eligibility. 9. Support the organisation in an emergency response as required, and undertake fire warden duties

Requirements

NQF or NVQ Level 2 or 3, or equivalent experience or knowledge in the relevant work area. * Willingness to undertake training to support delivery of the service * ICT literate * Experience of MS office software * Experience of working within an office in a large complex organisation * Experience in customer service and dealing with Stakeholders inc. dealing with the public * Can demonstrate a working knowledge of processes, procedures and systems and how to apply them within a complex service area * Proven experience of using databases and manual record systems; * Note taking and preparation of documents * Experience of message taking and transmitting * Proven experience of the maintenance of accurate records and working to deadlines * Proven experience of prioritising own work * Ability to travel

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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