Front of House Receptionist & Administrator

Job Title: Front of House Receptionist and Administrator (Charity Sector)
Location: Gerrards Cross
Hours: Monday to Friday, 10:00 am - 6:00 pm
Salary: £24,000 - £26,000 (dependent on experience)

Benefits:
* 24 Days Holiday + 8 Bank Holidays (Xmas shut down included)
* Pension Scheme
* On-site subsidised gym membership
* On-site Café
* Free Parking available

Office Angels Staines are delighted to be partnering with this well established and impactful charity who are dedicated to promoting the well-being of the local community. Their work is centred around offering a meeting space for local community clubs and societies, sponsoring new activities and running educational classes. In addition, they run larger scale events and offer space for private functions and meetings.

We are seeking a dedicated and dynamic individual to join their fantastic team as a Front of House Receptionist and Administrator.

Job Description:
As the Front of House Receptionist and Administrator, you will be the first point of contact for visitors and callers to the centre. You will provide a warm and professional welcome, ensuring all interactions reflect the values and ethos of the charity.

In addition to managing the reception area, you will undertake administrative duties to support the smooth operation of the office. This is a newly created role, and the ideal person will have a flair for Excel and enjoy setting up administrative systems and processes from scratch.

Key Responsibilities:
* Greet and welcome visitors in a courteous and friendly manner.
* Answer incoming calls and direct them to the appropriate person or department.
* Manage email enquiries and respond where appropriate or pass to the relevant department.
* Manage the membership database - amending details as necessary and uploading information with regards to new members / subscribers
* Logging and processing all payments and donations received in a timely manner
* Assist with day to day office management and administrative tasks as required including updating and managing excel spreadsheets, data entry, and filing paperwork.
* Assist with the coordination of events / bookings and ensure rooms are set up and equipped as required.
* Support the team with ad-hoc administrative tasks and projects as needed.
* Uphold confidentiality and discretion in handling sensitive information.

Person Specification:
* Friendly and approachable with a customer service-oriented mindset.
* Excellent interpersonal and communication skills, both verbal and written.
* Strong organisational skills with the ability to multitask and prioritise workload effectively.
* Attention to detail and accuracy in completing tasks.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook).
* Previous experience in a receptionist or administrative role preferred.
* Ability to work independently as well as part of a team.
* Commitment to the mission and values of the charity.

Next Steps
If you are passionate about making a difference and have the skills and experience to excel in this role, we would love to hear from you. Please submit your CV to or call the team on

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.