French speaking Customer Service Associate

FRENCH SELECTION UK
French speaking Customer Service Associate
Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations, French
Salary: up to £30,000 p.a. + Benefits
Location: Rosyth, Scotland
At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland
Ref: 8125FCS

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 8125FCS
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established provider in the scientific field.

*** Hybrid working pattern 3 days WFH ***
*** Monday - Friday ***

Main duties:
To provide excellent customer service and administrative support.

The Role:
- To respond to customer enquiries and resolve issues in a timely manner
- To follow up on orders and ensure delivery status is updated regularly
- To advise customers on product suitability
- To complete necessary administration and keep the customer records up to date
- To liaise with Servicing department to schedule installation of product and servicing
- To monitor customer feedback and provide suitable suggestions for improvement

The Candidate:
- Fluent in French (written and spoken) - Essential
- Previous experience in customer service - Essential
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- IT literate

The Salary: up to £30,000 p.a. + Benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.