French Speaking Customer Service Advisor

French Speaking Customer Sales Advisor

Wimbledon

37.5 Hours

8:30am-5:30pm Monday to Friday

£27k PLUS great benefits!

START DATE: ASAP!

We are currently recruiting for a highly organised and enthusiastic French speaking Customer Sales Advisor for a client based in Wimbledon.

Daily Duties Include….

• Answering the telephone - dealing with customer queries or directing calls to the relevant person/department.
• Inputting orders and sending the pro-forma invoices to the customers for confirmation
• Liaising with Accounts team & Warehouse to ensure orders are processed as quickly as possible with the least amount of delay operating a first-ordered-first-picked basis
• Sending Pro-forma invoices informing customers of the estimated cost of the order and any items out of stock, therefore offering alternative items to ensure maximum sales are made with every order. Also discussing with any changes to their order.
• Liaising with Accounts Team to discuss payment terms and overdue payments that may delay the order.
• Liaising with Warehouse Team where necessary to prioritise orders that require fast-tracking.
• Calling customers to arrange payment for those who prepay.
• Liaising with Sales Team rep responsible for corresponding customer account to keep up to date with special prices, promos and incoming orders.

The Ideal Candidate will be…

• Fluent in French
• Professional customer service and inter-personal skills
• Friendly, outgoing personality
• Excellent communication and telephone skills
• Flexibility and adaptability to cover the needs of the office
• Good IT and organisational skills with a willingness to learn additional software
• Excellent attention to detail

If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!

Click on the apply button or email me, Joan Collins at for more information on the role.

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