French speaking Customer Service Administrator
French speaking Customer Service Administrator
Job Title: French speaking Customer Service Administrator
Location: Exeter - Hybrid Working
Salary: £23,500 - £24,000 per annum
We are seeking a dedicated and detail-oriented French-speaking Customer Service Administrator to join our client’s team in Exeter on a permanent basis. This role offers a hybrid working arrangement, providing you the flexibility to balance office and remote work seamlessly.
Responsibilities:
- Accurate, Swift Customer Order, and Credit Processing: Process customer orders and credits efficiently, ensuring accuracy and timeliness.
- Manage Sales Orders and Customer Enquiries: Oversee the entire sales order process, addressing customer inquiries promptly and professionally.
- Communicate and Resolve Customer Complaints: Handle customer complaints with empathy and efficiency, ensuring swift resolution and customer satisfaction.
- Monitor and Manage Deliveries: Keep a close eye on deliveries, ensuring timely and accurate shipment to customers.
What We're Looking For:
- Native Level Fluency in French: Excellent verbal and written communication skills in French are essential for effective customer interaction.
- Proven Experience in B2B Customer Service: Demonstrated experience in a B2B customer service environment, showcasing your ability to navigate complex customer needs.
- Sales Administration/Logistics Experience Preferred: Prior experience in sales administration or logistics will be advantageous, demonstrating your familiarity with relevant processes.
- SAP/ERP Systems Experience Preferred: Knowledge or experience with SAP/ERP systems is desirable, enhancing your ability to efficiently manage customer orders and data.
If you are a proactive and customer-focused individual with the required skills and experience, we invite you to apply for this exciting opportunity. Please apply or send your CV direct to
Reference: 52328927
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'