French & Spanish speaking Customer Service

Job Title: French & Spanish speaking Customer Service (fluency in BOTH languages required)

Pay Rate: £14.05 per hour after probation

Location: Rugby, Warwickshire – candidates must be commutable distance to the office. This is not a fully remote position.

We are hiring a Trilingual French and Spanish speaking Customer Service Advisor to join our client’s team on a hybrid basis in Rugby, Warwickshire. Candidates must be fluent in French and either Spanish or Italian. Initially, the role will be full-time in the office but you will be given the opportunity to work from home around 50% of the week after training.

The position will begin as an on-going temp role but is aimed to become a permanent position after 6-12 months.

Working hours will operate on a 4 week rotational basis as follows:

Week 1 – 06:00 – 14:30

Week 2 – 14:30 – 23:00

Week 3 – 07:00 – 15:30

Week 4 – 14:00 – 22:30

Responsibilities:

• Provide exceptional customer service in French, Spanish, or Italian through various channels.
• Address customer inquiries, issues, and complaints with professionalism and empathy.
• Collaborate with teams to resolve complex customer queries.

Requirements:

• Fluency in written and spoken French is essential.
• Proficiency in either Spanish is essential.
• Strong communication and problem-solving skills.
• Previous customer service experience is advantageous.

If interested, please apply or send your CV direct to