FNOL - First notice of loss claims handler

FNOL Claims Handler

Harvey McQueen are extremely pleased to be recruiting for an experienced First Notice of Loss (FNOL) claims handler, to join their fast growing organisation. This exciting opportunity would be perfect for someone who already has a minimum six months experience of working in Personal Injury Claims. The position is available for an immediate start for the right candidate.

Package

• Salary from £21k is negotiable depending on experience.
• Mon-Fri, 9-5pm
• Position is available for an immediate start
• Office based
• Holidays starting at 21 days
• Pension contributions
• Free on-site parking
• Cycle to work scheme

DUTIES AND RESPONSIBILITIES:

• Handle First Notification Motor Claims Manage a varied caseload of claims via telephone and written correspondence
• Effectively prioritise own claims portfolio and team responsibilities
• Act as point of contact for Policyholders and Brokers
• Identify and refer fraudulent activity and any questionable underwriting
• Deliver a consistently outstanding level of service to all parties involved
• Adhere to company and regulatory policies and guidelines at all time

KNOWLEDGE & QUALIFICATIONS

• Experience working in a customer service and business administration environment.
• Experience of working in Motor Claims and/or insurance background
• Minimum six months experience of working in Personal Injury Claims and the MOJ Claims Portal
• GCSE passes at Grade C or above (or equivalent e.g. NVQ Level 2) to include English and Maths.

• CII Certificate of Insurance or willing to work towards ( supported by the Company )
• PC Literate - for example experience of MS Word, Excel, Access and Outlook.

BENEFITS

• Generous holiday allowance increasing with length of service.
• Birthday day off and half-day off for seasonal shopping.
• Holiday sell scheme.
• Contributory Pension Scheme Discounted sports and social activities
• Support with industry-relevant qualifications
• Free on-site parking
• Casual dress code, free allocation of branded clothing.
• Breakfast cereal provided. Cycle to work scheme.
• A cash bonus for going above and beyond.
• Trained mental health & first-aid staff on-site. Plus, much more