FMV & Agency Co-ordinator

Job Title: FMV & Agency Co-ordinator

Reporting To: FMV Team Leader

Direct Reports: N/A

Location: London, Hybrid working in place 3/2 with occasional travel to Basingstoke office.

The job in a nutshell

In this role, you’ll be providing operational and administrative support to the account managers to allow them more time with their customers, managing the offers & campaigns, and working with buyers to support customer visits and tastings.

Who you will work with

Internal:

• FMV Account Manager
• Customer Services Team
• Credit Control
• Warehouse Department
• Despatch Team
• Bond & Export Team
• Buying Team
• Marketing Team

External:

• FMV Trade Customers
• Suppliers/Producers

What you will do

• Managing customer enquiries and supporting the order processing team.

• Managing offers and campaigns; producing content for the offers, collating orders, re-offering where necessary and preparing all the orders for Fine Wine buying to process on our Fine Wine Tool, updating the offer calendar, and ensuring offers are sent and concluded in a timely fashion.

• Organising tastings and events when producers are in the market; dealing with the events team, creating invitations, organising the guest lists, working with buyers to ensure samples are in place.

• Producing FMV lists (every two months) and Fine Wine lists (monthly).

• Creating Fine Wine & Agency offers for the On-trade from landed stock

• Creating offers & promotions for Agency producers for the off-trade

• Ensuring continued presence on important London lists by offering historical takers key producers as soon as the stock arrives

• Producing market reports for key producers

• Ensuring that all working practices comply with Health and Safety legislation.

What you will bring to the role

Experience / Achievements

• Experience working for an agency business focussed on distribution.

• Knowledge of the fine wine market and Burgundy in particular.

• Comfortable working with buyers, producers, customers and supply chain & logistics.

• Experience managing En Primeur offer campaigns.

Your Skills, Knowledge and Behaviours

• Experience of using bespoke systems (currently Power BI & SAP)

• Previous working experience in a similar role

• Excellent attention to detail with a high level of accuracy

• Highly organised with the ability to prioritise accordingly

• Ability to build positive working relationships and develop trust with all stakeholders

• A pro-active and flexible approach

• Excellent problem-solving skills

• Highly IT competent, especially with Excel

• Ability to communicate effectively with all levels

• A basic to intermediate level of wine knowledge

• A passion for wine

Qualifications

WSET advance or diploma

We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.

Closing date: 19th April 2024

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.