Flights Specialist

Are you an experienced Flights Specialist within the Travel Industry? Would you like to work for an award winning & leading travel company. Look no further!!
We are working with a luxury Tour Operator, who are looking for an experiences Flights & Administration Consultant to join their friendly team.
The role is predominantly working within a back-office team where you will share our passion for the World of Luxury Travel.

• Checking and filing Flight bookings made by our Reservations Team through the website and GDS partners with excellent attention to detail
• Ensuring Schedule Changes are actioned in the best interest of the clients and business to meet the tours and transfer requirements
• To manage requests from Customer Service & Sales emails by responding within the expected time frame with excellent written communication skills and updating Flight bookings as required
• Book Air as per clients' requests to suit our Tour packages
• Demonstrate the ability to multi-task between, emails & other operational tasks assigned to you
• Confident in using multiple Microsoft programs especially excel with day-to-day workload, tasks and data entry
• Take day to day initiative and share knowledge with other team members
• To maximise every sales opportunity to excel both revenue and conversion targets
• To deliver exceptional customer service to our discerning, loyal customers who book high value trips

Skills & Requirements:

• Minimum of 1 year travel industry experience
• Strong GDS Knowledge (highly desirable)
• Exceptional customer service skills
• Excellent written and oral communication competency
• Exceptional attention to detail
• A willingness to take responsibility and to work as a part of a close team
• Ability to work in a high-pressured environment
• Confident with Microsoft programmes
• Travel & Tourism Certification ideal but not compulsory

The Package:

• Basic Salary of £21,000-£25,000 dependent on experience

Interested in being a part of this fantastic team of people, who continue to support, grow and succeed together?

Please click APPLY or contact