Field Service Engineer - £25-30k (Data / Cabling / Networks) - South Coast

We are looking for Field Engineers with skills in cabling, networks, hardware in Bournemouth, Poerstsmouth, Southampton areas.

Overall purpose of the job:

Nationwide travel to perform Cabling and Hardware duties at Exponential-e Client premises, Data Centre’s, and Telephone Exchanges.

Nationwide travel to perform site surveys.

Installation of Network, Server and Wifi Hardware and associated cabling.

On-site support at Exponential-e Client premises & Data Centre’s for various clients.

Technical Remote Hands and break-fix support.

Network infrastructure cabling and Data Centre patching activities.

Participation in on call rota (1 week in 4/6) to provide 24/7 support Nationwide.

Key responsibilities for this job:

Field Operations

Co-ordinate on site cabling and hardware installation duties, working with Core Network and Managed Hosting teams to ensure hardware is correctly deployed and connectivity is tested and reachable remotely.

Survey client premises for WiFi & 4G coverage nationwide and capture other vital information required for the planning of future deployments of associated hardware and cabling for large scale nationwide projects.

Perform Pre Cable’ and 'Pre deploy’ duties in cases where circuits and client sites are yet to be delivered or readied by vendors.

Troubleshoot/Investigate and rectify circuit connection errors & circuit/hardware down scenarios using ServiceNow ticketing system and working closely with internal teams.

Participate in a Rota system to provide out of hours migration/switch over works providing on-site support if required to client premises nationwide.

Perform Hardware upgrades on legacy equipment and re-cable as instructed.

Participate in on-call/out of hour’s duties on various planned and unplanned Infrastructure upgrades, faults and expansion projects.

Work with Senior Data Centre Technicians to plan in order of received tickets, workload for each day.

Keep in line with internal and client agreed SLA’s surrounding time taken to deliver each ticket/site deployment dependent on geographical location.

Knowledge and experience required:

Well organized and self-motivated with the ability to work alone and as part of team

Proficient in working with hand held tools preferably cable cutters and crimps.

Ability to work at height on small to medium step ladders.

Experience and understanding of delivering excellent customer service.

Must be willing to stay away on occasion if covering an extended geographical area with multiple site locations.

Well-mannered and able to represent the business in a professional manor.

Mayflower is acting as an Employment Agency in relation to this vacancy,