Field Operations Manager

Do you have a background working within Debt Recovery? Are you a strong manager who loves to motivate and inspire teams of people? If so, then THIS is the job you've been looking for!

BENEFITS

• Work shift flexibility can be offered - core hours of 9am to 4pm must be covered for 4 days.
• Saturday hours available to include in shift overall if required.
• Earlier finish on a Friday (30 mins).
• Monthly incentive payment scheme.
• 28 days holiday (including Bank holidays).
• Additional 1 days’ annual leave for each year worked.
• Christmas 'shut down’ - usually from 24th December - 2nd January.
• Company vehicle.
• All IT equipment provided and the tools to do the job.
• A 'Love to Shop’ voucher on your Birthday every year.
• Regular training, coaching and career development planning.
• Private pension contributions.
• Employee Assistance Scheme giving private and confidential access to free counselling, and mental health and well-being services.
• Annual salary review.

Our client are one of the UK's leading debt recovery companies. This role will change and develop you within the debt recovery industry alongside leading a team of field agents who are out in the field with customers trying to settle outstanding debt.

DUTIES

To direct, manage and motivate a team of field-based staff. Contribute to the recruitment, selection and interviewing of any field based staff. Maintains staff by promoting an engaging culture through recruiting, selecting, orienting, and
training employees; maintaining a safe, secure, and legal work environment. To provide support, training and guidance to the field team to allow targets/objectives to be achieved. Review and complete necessary action on any performance related matter. Manage field staff and overall regional performance to ensure the minimum agreed standards and targets are achieved.