Facilities Helpdesk

Posted 26 April by Venn Group
Easy Apply
£29,500 per annum
London , South East England
Contract, full-time

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Posted by Venn Group

Facilities Helpdesk & Admin Support - 1 year Fixed-Term Contract

Venn Group are supporting an large Theatre in London with a key appointment to the Facilities team.

  • Start Date: ASAP
  • Location: London
  • Salary: £29,500

The successful candidate will:

  • provide an office presence for the internal Helpdesk, channeling requests for repairs or improvements to the building to the appropriate team, or team member, using MRI Evolution (formerly Concept Evolution)
  • work alongside and support the off-site Facilities Helpdesk and Scheduling Coordinator
  • monitor the Facilities Helpdesk email inbox and the Computer Aided Facilities Management (CAFM) for updates requiring action
  • answer the Facilities Helpdesk phone line and log correct and sufficient information into the CAFM
  • take joint ownership of the Planned Preventative Maintenance (PPM) schedule and reactive maintenance jobs, ensuring tasks are completed

The successful candidate will have:

  • Experience of managing a CAFM software in a Helpdesk or similar role. Training will be provided for 'MRI Evolution’

Reference: 52544737

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