Export Sales Administrator

Job Title: Sales & Export Co-ordinator
Location: Cwmbran
Salary: £23,500-£28,000 per annum, this is negotiable for the right person.

Hours: Full time. Monday - Friday days regular

Here at The Recruitment Co we are currently recruiting a Sales & Export Coordinator to work for a company based in Cwmbran.

The Sales & Export Coordinator will build and maintain strong relationships with international clients.
Address customer inquiries, resolve issues, and provide product information, ensuring a high level of customer satisfaction. Oversee the end-to-end export process, including order processing, documentation, customs compliance, and shipping logistics. Collaborate with freight forwarders, customs
brokers, and other stakeholders to ensure timely and accurate deliveries.
The role will play a pivotal part in creating a more cohesive Operations function whilst simultaneously enhancing the 'customer-experience' externally.

Main job roles

• Manage the day to day activities of the Sales Order Processing function for export customers.
• Represent the customer through the accurate exchange of information between sales and the operations functions.
• Ensure that delivery documentation is accurate, complete and complies with relevant regulatory requirements.
• Develop and maintain strong relationships with freight and shipping partners to ensure that customer delivery commitments are met.
• Must offer experience in working across multiple internal departments (Design, Quality, Supply Chain, Manufacturing etc.) and be experienced in the external Customer interface.
• To demonstrate influencing and ambassadorial abilities, accordingly.
• Will offer evidence of their ability to adapt to a new environment and show prowess in quickly understanding the relevant key drivers.
• Will possess important personal qualities that should encompass robustness, resilience, enthusiasm, excellent communication skills and ambition.

Required Experience

• Sales Support: Previous experience in a sales support or administrative role is beneficial
• Customer Service: Experience in customer service, handling inquiries, and addressing customer needs.
• Administrative Skills: Strong administrative and organizational skills, including data entry and record-keeping
• Previous Sales order processing experience
• Experience using an ERP system such as Microsoft, SAP, Oracle etc
• Export Experience is desirable
• Dangerous goods experience is desirable

If you are interested please apply now!

CPNewport

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.