Experience & Visitor Programming Manager

This maternity cover position presents an excellent opportunity for you to utilise your creative and cultural expertise to a variety of diverse properties. Spanning across various locations within the North Yorkshire and Tees Valley portfolio, this role is responsible for the Experience sector. 

You'll be involved with art exhibitions, cultural events, seasonal festivities, as well as significant conservation and reimagining projects. Properties include: Ormesby Hall, Nunnington Hall, Yorkshire Coast and Moors, Roseberry Topping, Rievaulx Terrace, Bransdale, and Bridestones. It's an exciting time to join this portfolio.

Hours: Full time 37.5 hours per week, 5 days over 7 and due to the nature of the role and includes some evenings and bank holidays

Salary: £36,621pa

Contract: This is a fixed term contract due to end when the previous employee returns from maternity leave.  At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months. 

Interviews:15th May at Ormesby Hall, with potential start date of 19th July. We would prefer to conduct face to face interviews, however we can accommodate virtual interviews for those who would like to apply but live outside of the area and would relocate for this role.

We would consider this role on a secondment basis for an internal candidate. Please discuss this with your current line manager before applying.

If you have any questions about this role please contact: .uk

Given the multiple properties involved, travel within the portfolio and offsite meetings is expected. You'll need access to your own car to do this (travel expenses will be covered).Each week requires flexibility, potentially requiring three days at Ormesby Hall, two days at Nunnington Hall, or at alternative locations as deemed necessary. Every day brings new challenges, keeping you and your team engaged in delivering an exciting programming tailored to diverse audiences.

Leading a small but perfectly formed team, you'll be line managing:

• 1 Visitor Experience Officer
• 1 Senior Visitor Experience Officer
• 1 Programming and Partnership Officer 

If you feel ready for a new challenge and want to explore innovative ways of connecting people with our special places, then this is the role for you. We encourage the testing of ideas that resonate with audiences, making experiences relevant, meaningful, and memorable. Your creative vision will ensure dynamic and participatory engagement, with a clear focus on enhancing visitor experience. 

You'll be utilising your managerial and teamwork skills, leading workstreams of several projects under the banner of 'Experience and Interpretation’. You'll work closely with internal and external partners so that you and your team will ensure the delivery of a high-quality programming, aligned with our property business plan and charity purpose.

Please see the focused responsibilities additional information and role profile attached. 

• An experienced leader in innovative programming and visitor experiences.
• An inclusive, & curious leader with experience of leading teams, including volunteers.
• A confident communicator, who enjoys building effective working relationships with a wide range of people.
• A creative thinker, with an understanding of the challenges of welcoming visitors alongside implementing conservation initiatives.
• An effective operator, adapting quickly to the needs of our visitors with a keen eye for detail.
• Organised with a track record of taking a strategic approach who isn’t afraid to lead their team from the front.
• A problem solver who seeks solutions.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.