Estates Administration Officer

The Fire and Rescue Service in Nottinghamshire is looking to recruit an enthusiastic, organised and well-motivated Administration Officer to join their busy but friendly Estates Team.

If you have strong customer service skills and enjoy working in a busy and rewarding environment, then this could be the ideal role for you.

Estates Administration Officer
Arnold, Nottingham, NG5 8PP

• Grade 3 - £25,119 - £26,873
• 37 hours (Monday to Friday)
• Permanent position

Please Note: Applicants must be authorised to work in the UK

Key Responsibilities:

You will assist with the effective administration and delivery of a range of Estates activities including:

• Acting as the initial point of contact for the reporting and monitoring of building related defects.
• Liaising with colleagues, crews on stations and NFRS tenants regarding the administration of help desk requests, utilising a Computer Aided FM System for defect recording monitoring and reporting.
• Liaising with the Estates maintenance contractor, ensuring all help desk requests are actioned in accordance with prescribed requirements and timescales.
• Utilising billing portals to collate and process utilities invoices and using our client’s Finance System to raise and process orders and payments for goods and services - ensuring timely and accurate processing.
• Assisting with the day-to-day administration of various leases and licences - acting as a main point of contact for lease and licence holder queries.
• Assisting the Estates Officer with the day-to-day administration of the electronic access control system to ensure timely administration of access and data requests.

Experience/Qualification

• Customer service skills.
• Excellent written and verbal communication skills.
• Good level of attention to detail.
• Experience working with Microsoft Office systems (Word, Outlook and Excel).
• Although not essential, experience of working with a CAFM system and/or in a construction or Facilities Management environment would be advantageous.

Benefits:

• Agile Working - Our client is very proud to offer employees the ability to mix office working with working from home to provide flexibility to help with your work life balance.
• Flexibility - they are family friendly and are open to considering different working patterns which help you provide a better service to our community while supporting your home life. Our client also supports part time working.
• Annual Leave - 23 days of annual leave with an extra three concessionary days, plus bank holidays and a Christmas concessionary day.
• Pension - Access to a public service defined benefit pension scheme.
• Health and Wellbeing - As a Service, they provide a wide range of Health and Wellbeing support to all employees which includes access to a Bupa cashback scheme, an Employee Assistance Programme and a dedicated Occupational Health team who are there to support you. Also, all employees receive free access to an on-site gym.
• Blue Light Card - working for an emergency service, you will have the ability to apply for a Blue Light Card which enables discounts on shopping and eating out.
• Development - You will have access to both formal and informal professional development opportunities which will help you advance your career.

If you feel you have the skills and experience they are looking for and want to play an integral part in keeping Nottinghamshire communities safe, then they look forward to hearing from you.

How to apply for the role:

If you have the skills and experience required for this position, click "apply" today and you will be directed to the company website where you will be able to submit an application form.

Closing Date: 29th March 2024

Interview Date: 16th April 2024

The Fire & Rescue Service in Nottinghamshire is proud to be an equal opportunities and 'Disability Confident’ employer, and are committed to increasing the diversity of their workforce. They welcome applications from all communities and particularly those who are currently under-represented in the workforce.

This service is committed to the safeguarding and protection of children, young people and adults at risk of abuse and or neglect and operates a safer recruitment process.

The successful candidate will be subject to a Standard Disclosure and Barring Service check and a Police Vetting check.

Please note that CVs will not be accepted in place of application forms.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application.