ER Specialist

Primary Details

The opportunity

QBE European Operations (EO) are excited to recruiting an ER Specialist to join our forward-thinking ER team. This is the perfect opportunity for someone with a passion for ER is looking to join an organisation who have their employee’s wellbeing at the heart of everything we do. This role can be based at either of our main office locations; London or Leeds.

Your new role

• Managing a range of formal and informal ER processes including:

  • Disciplinary investigations and hearings

  • Grievance investigations and hearings

  • Restructuring and redundancies

  • Performance Management

  • Absence management and support

• Ensure a consistent and efficient application of policy / process

• Advise managers and People colleagues on the ER implications of complex organisational change proposals

• Be an active ER partner to the business by understanding and addressing ER issues within specific assigned business areas

• Participate in People projects to support the function

About you

• Experienced in ER and managing and resolving complex ER issues spanning as a minimum disciplinaries, grievances and redundancies

• Strong relationship management skills – ability to develop and maintain relationships with key members of the business

• Excellent written and verbal communication skills

• Good working knowledge of employment legislation, ACAS codes of practice and case law

• Able to manage competing priorities

• Previous experience in working in a professional services company

• Professionally qualified (CIPD or equivalent)

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).

#LI-Hybrid

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include; 

5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada

Employer of the Year 2022Winner – Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award 

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year 

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response  

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year 

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. 

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.  Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report (Link).