Equine Practice Development Sales Manager

We have an exciting opportunity for a Practice Business Development Manager, ideally with working knowledge and experience within animal health to work for our global pharmaceutical. This is a home based role however a successful candidate must have the ability to travel and engage at both regional and national meetings at a frequency of approximately 1/quarter as required. This role is a full-time temporary contract role initially signed off for 6 months with a possible extension offering an hourly rate of £17.21 - £29.25ph depending on experience, plus 25 days holiday pro rata and other benefits.

Position Overview:

• Facilitating the uptake of sales for equine products within designated accounts in the UK. Working closely with Account Managers to achieve quarterly and annual sales targets in line with divisional and company business strategy
• Taking ownership and accountability for all activity within assigned accounts and territories and planning and organising time and resources effectively to meet all goals and objectives
• Building long term sustainable and profitable relationships with all relevant personnel in practices within designated territories. Working effectively with the wider cross functional team internally and externally to ensure delivery on customer expectations.
• Increasing company brand presence and share of voice and wallet within accounts. Building strong collaborative relationships with all practice personnel
• Demonstrating a sound knowledge of appropriate company products and systems to differentiate the organisation as a key strategic partner with our customers

Key Activities

• Making multiple product and resource presentations/discussions utilising a wide range of materials including presentations and websites
• Conducts these discussions solely via remote channels using web based technology
• Initiates and answers sales and administration calls, both inbound and outbound, for the organisation’s products and services. Identifies and qualifies prospective customers and seeks to support them in line with company resources
• Develops a keen understanding of customer needs and is able to support these by selecting the most appropriate tools and service offerings to support the development of customer relationships
• Meet specific sales KPIs in line with the national and local targets. Ensuring targets, KPIs and objectives are tracked and monitored, learning and employing account management techniques to ensure that activity meets the needs of the customer and brand.
• Managing day to day activities including updating systems and ensuring all administration is completed in an accurate and timely manner
• Working collaboratively with all business unit colleagues with an interest in the customer relationship
• Implement and deliver account/campaign plans in line with sales and marketing objectives ensuring optimum return
• Good understanding and adherence of all company policies, standards and procedures
• Represent the company in the most positive and professional manner at all times
• Analyse, assess and interpret customer sales data to identify trends, patterns and opportunities; utilise this knowledge to propose innovative solutions, ensuring effective measurement and evaluation of the incremental impact of solutions.

Knowledge Required

• Ideal candidates will have an animal health background
• Good understanding of the animal health environment is beneficial but not essential
• Ability to work well within a high-performance team culture
• Wide ranging and good communication and interpersonal skills within remote discussions
• Self-motivated and able to use appropriate levels of assertiveness to engage internal and external customers
• Ability to work to deadlines
• Competent and confident use of Excel spreadsheets, PowerPoint, Microsoft Teams, web-based applications and CRM systems. Ability to multitask these applications at once, whilst engaging customers in appropriate discussions

Candidate Characteristics

Leadership Behaviours Required:

• Focus on customers - continuously seeks to support their practice, customers and pets
• Act with courage and candour - is appropriately assertive in communications
• Drive results - demonstrates clear motivation and focus in achieving measurable, tangible results
• Foster collaboration - shows commitment to collaboration as the normal mode of working and resolving problems
• Demonstrates Ethics & Integrity - acts with impeccable integrity 100% of the time. Treats people with upmost respect Independent of their status

Core Competencies

• Account Management Ability to build strong relationships with key customers and collaborate with companion animal team and wider business
• Productive Communication demonstrates the ability to deliver effective and influential presentations that are tailored to the target audience
• Problem solving - Gathers and analyses Product and sales data and effectively responds to new, complex or problematic situations; creates solutions that drive value for the company and their customers, incorporating innovative approaches where relevant.