Entry Level Office Opportunity

Our ever growing client are currently looking to add to their team! Based near Gloucester Quays, with free parking, you will work on a full time permanent basis within the Customer Services Team.

You will be responsible for processing customer order enquiries via email and telephone in a professional and efficient manner. Some previous office experience is beneficial however, as long as you hold strong customer service experience our client is happy to provide training.

Responsibilities:

-Administration of customer requests received via email and phone

-Effective monitoring and management of order, service and repair calls

-Communicating with a wide range of internal and external customers providing ETA’s and job progress

-Produce and process quotations for customers for contract renewals

-Prepare and dispatch all new and renewal service contracts in accordance with new contract process

-Provide service contract administration to managers

-Raising invoices for service customers including contracts, repairs and additional services from service engineer work order reports

-Liaise with accounts department concerning orders on credit hold

Candidate Attributes:

-Organisational skills to manage time effectively

-Exceptional customer service skills

-Good communication skills both written and verbal

-Able to demonstrate use of initiative

Hours: Monday - Thursday 8:30am - 5pm, Friday 8:30am - 4pm

Salary: £11.59 per hour