Enforcement Agent

Job Title: Enforcement Agent

Location: Guildford

Salary: OTE £50,000 - £75,000

A job with the perfect work-life / home-life balance!

The Role

Visiting debtor's properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Customer service and empathy is key to the success of this role.
Assisting debtors in completing questionnaires
Making enquiries with neighbours if debtors have moved or left a property
Compiling short reports about your visit, along with any necessary paperwork
Assessing debtor vulnerability and signposting them to support services - if required

The Company

They are an industry leading UK Debt Recovery Enforcement Group who have been growing for 40 years.

The Salary and Benefits Package

£22,000 - £25,000 basic salary + bonuses + overtime (OTE £50,000 to £75,000)
29 days holiday - including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes
Company vehicle, fuel card and expenses
Full training and qualifications to become a Certificated Enforcement Agent
Company pension scheme
Access to an Earnings on Demand Scheme
Employee discount scheme
Health and wellbeing support

Candidate Requirements

Full UK Driving License (held for at least 2 years)
Able to drive both manual and automatic vehicles
Able to provide a clean DBS and no CCJ/IVA
Previous experience in an enforcement, debt recovery, security, police or armed forces role is desirable

The Application Process

Please submit your CV as directed and shortlisted candidates will be contacted for an initial telephone interview with a Novax Consultant. Candidates that pass this interview, will be presented to the Client in advance of a final interview.