Energy Bureau Analyst

Do you have experience of working on clients energy or utilities bills? We are looking for a detail-oriented and analytical Gas & Power Analyst to join a leading energy consultancy as an Energy Bureau Analyst. You will be responsible for understanding and managing customers' energy costs, as well as carrying out a variety of bureau tasks including data entry, invoice validation and bill analysis for Gas & Power customers. If you have some experience of working within energy bureau, comfortable analysing high volumes of data and you have excellent communication skills - APPLY NOW!!!

Responsibilities:

• Analyse customer gas and power bills, identifying key components and charges
• Demonstrate an understanding of both non-commodity and commodity elements.
• Research market trends and regulatory changes that impact energy pricing.
• Track the impact of new fees and market fluctuations on customer bills, communicating these changes effectively to customers.
• Develop and maintain accurate spreadsheets to analyse and track customer energy consumption data.
• Respond to customer inquiries regarding their bills and energy usage, working with our invoice validation service if needed..
• Communicate effectively with suppliers to clarify any discrepancies or issues related to customer bills.

Key skills and experience:

• Strong understanding of gas and power bills, including the various components and charges
• Strong MS Excel skills, with the ability to create and manipulate complex spreadsheets
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Ability to stay current with market trends and regulatory changes affecting the energy sector
• Excellent communication skills, with the ability to explain complex energy concepts
• Customer service experience with a focus on providing clear and professional communication.
• Ability to work independently and as part of a team.

What is in it for you?

Hybrid-working - Homebased / Guildford or Leamington Spa

Salary up to £30k + Bonus

Benefits - 25days holiday + 1 day for every years service, private health care, excellent progression opportunities, flex hours, company events/trips